As the title says in relation to trying to order my facia adapter so I can install my new headunit 
Firstly I bought from an online shop (I won't name and shame). It took 10 days to get here and when it did the facia had been taken out it's original box in order to stuff it into an envelop and when I recieved it the facia was scratched and one of the clips on it's rear was broken. I asked for a refund which I got.
After a refund I thought I'd try on Ebay. Seen a seller (Trade/Shop seller) who was selling the same kit and it was priced £5 cheaper than I had paid for the original kit. Good deal I thought. So I paid for next day delivery and sure enough later that day I recieved a dispatch note saying that the item had been dispatched and to expect delivery the next day and to make sure someone was at home. Well after 3 days nothing. I asked for the tracking number to which the seller said he had lost but if I called City link with my name and postcode they would be able to track the package for me. Well I called and they had no packages due for delivery to my address. Contacted the seller again asking firstly for a refund in postage, a guarentee that the item would be with me the next day and also stated I would look to recover earnings from the two days i took off work to recieve the item. I recieved an email back telling me he would contact City Link and ask them not to deliver the package to me. He was also reporting me to Ebay for threating him with legal action. He then, thankfully, refunded my paypal payment however, with a cheeky message saying ' As you can't wait and are very impatient here's your money back!!' :bang:
Well I've ordered the facia kit for a third time from the same online shop I bought my headunit from. They were great when I bought the headunit and even though the facia kit is £15 more expensive hopefully it'll be third time lucky. I've had an email from the company saying that they will call between 9am and 9:30am tomorrow. The caller will be named Matt and that he will confirm whether the item is in stock or not.
I had the same when I bought my headunit from them and it was fantastic customer service.
Seems I am not supposed to get my new headunit installed
Firstly I bought from an online shop (I won't name and shame). It took 10 days to get here and when it did the facia had been taken out it's original box in order to stuff it into an envelop and when I recieved it the facia was scratched and one of the clips on it's rear was broken. I asked for a refund which I got.
After a refund I thought I'd try on Ebay. Seen a seller (Trade/Shop seller) who was selling the same kit and it was priced £5 cheaper than I had paid for the original kit. Good deal I thought. So I paid for next day delivery and sure enough later that day I recieved a dispatch note saying that the item had been dispatched and to expect delivery the next day and to make sure someone was at home. Well after 3 days nothing. I asked for the tracking number to which the seller said he had lost but if I called City link with my name and postcode they would be able to track the package for me. Well I called and they had no packages due for delivery to my address. Contacted the seller again asking firstly for a refund in postage, a guarentee that the item would be with me the next day and also stated I would look to recover earnings from the two days i took off work to recieve the item. I recieved an email back telling me he would contact City Link and ask them not to deliver the package to me. He was also reporting me to Ebay for threating him with legal action. He then, thankfully, refunded my paypal payment however, with a cheeky message saying ' As you can't wait and are very impatient here's your money back!!' :bang:
Well I've ordered the facia kit for a third time from the same online shop I bought my headunit from. They were great when I bought the headunit and even though the facia kit is £15 more expensive hopefully it'll be third time lucky. I've had an email from the company saying that they will call between 9am and 9:30am tomorrow. The caller will be named Matt and that he will confirm whether the item is in stock or not.
I had the same when I bought my headunit from them and it was fantastic customer service.
Seems I am not supposed to get my new headunit installed
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