I HATE YOU ALL KIWK-FIT'S, YOU'RE ALL RUBBISH!
When I arrived at work yesterday I got a nail in my OSF Tyre in the carpark, I put the spare on last night when I finshed work (2300) then drove home.
This morning I wake up early to go to Kwik-fit to get it repaired. The nearest KwikFit to me is 20 seconds driving time.
I arrived there at 0950, on Sundays they open at 1000 I waited and saw 2 employees go in the building at 1000, another strolled up at 1005 with a bag of bagels.
I waited thinking they just arrived so I'll give them 10 minutes......
20 minuets passed......
30 minuets passed......
at 1035 they opened an hour late all with cups of coffee in their hands. I was then told by the guy with the bagels:
"What you here for?"
"I need a tyre repaired"
"sorry my friend tyre machine no working cant fix tyre today"
"but I've been sitting here for ages and you saw my red spare wheel on you could have told me"
"Sorry my friend we meant to open 10 o'clock but I try fixing tyre machine when I switch on machine it no work so I try fix it but I no fix it so can't fix any tyre today sorry my friend, there is another tyre shop half mile up the road"
"ok safe"
I begin my drive to the next tyre shop which is a Grays, unfortunately for them they employed some next illegal immigrants who try to rip off your skirts when they need to jack up your car so I didn't even bother slowing down for them. I continued my drive to the next Kwik-Fit which was about 2 - 3 miles away.
I get there and I am told to park in a bay, I do so then proceed to take the broken tyre out the boot along with wheel locking nuts and Allen Keys ect, I am told the tire cannot be repaired, I had a feeling this was the case because of where the nail went in so I asked what good tyres can you hook me up with?
Guy says:
"come with me I show you what tyres we got.... we got pirrellis very good brand, two will cost you £160"
"
What!?"
"That includes balancing and tracking"
"I don't want tracking and your tracking isn't good anyway"
then he leans in close and says quietly to me:
"Don't worry boss... I'll give you deal"
He bashs some buttons on the calculator and says:
"£121"
"why so much?" I say.
"Tyres are £70 each" he says
"But they are only 15 inches and not even low profile, I can get 2 tyres for £80 10 seconds from here" I say (good thing about London, lots of competition
)
"I don't make the prices"
"I know that but I'm not paying that much for tyres I don't really want, haven't you got any UniRoyals, they are only £40 each and are the best"
"no boss we don't got I ask manager what he can do"
Goes away and comes back:
"Manager says £108 cheapest"
"Don't worry I'll take it 10 seconds away"
I went the Northway Tyres in Collindale, I got two tyres fitted and balanced for £101 without having to speech anything and would have got it even cheaper if circumstances were "different", the staff were friendly and showed plenty of emotion to eachother, they even opened on time and were working hard with blatent hangovers from the night before.
Never again shall I go Kwik-Fit!
When I arrived at work yesterday I got a nail in my OSF Tyre in the carpark, I put the spare on last night when I finshed work (2300) then drove home.
This morning I wake up early to go to Kwik-fit to get it repaired. The nearest KwikFit to me is 20 seconds driving time.
I arrived there at 0950, on Sundays they open at 1000 I waited and saw 2 employees go in the building at 1000, another strolled up at 1005 with a bag of bagels.
I waited thinking they just arrived so I'll give them 10 minutes......
20 minuets passed......
30 minuets passed......
at 1035 they opened an hour late all with cups of coffee in their hands. I was then told by the guy with the bagels:
"What you here for?"
"I need a tyre repaired"
"sorry my friend tyre machine no working cant fix tyre today"
"but I've been sitting here for ages and you saw my red spare wheel on you could have told me"
"Sorry my friend we meant to open 10 o'clock but I try fixing tyre machine when I switch on machine it no work so I try fix it but I no fix it so can't fix any tyre today sorry my friend, there is another tyre shop half mile up the road"
"ok safe"
I begin my drive to the next tyre shop which is a Grays, unfortunately for them they employed some next illegal immigrants who try to rip off your skirts when they need to jack up your car so I didn't even bother slowing down for them. I continued my drive to the next Kwik-Fit which was about 2 - 3 miles away.
I get there and I am told to park in a bay, I do so then proceed to take the broken tyre out the boot along with wheel locking nuts and Allen Keys ect, I am told the tire cannot be repaired, I had a feeling this was the case because of where the nail went in so I asked what good tyres can you hook me up with?
Guy says:
"come with me I show you what tyres we got.... we got pirrellis very good brand, two will cost you £160"
"
"That includes balancing and tracking"
"I don't want tracking and your tracking isn't good anyway"
then he leans in close and says quietly to me:
"Don't worry boss... I'll give you deal"
He bashs some buttons on the calculator and says:
"£121"
"why so much?" I say.
"Tyres are £70 each" he says
"But they are only 15 inches and not even low profile, I can get 2 tyres for £80 10 seconds from here" I say (good thing about London, lots of competition
"I don't make the prices"
"I know that but I'm not paying that much for tyres I don't really want, haven't you got any UniRoyals, they are only £40 each and are the best"
"no boss we don't got I ask manager what he can do"
Goes away and comes back:
"Manager says £108 cheapest"
"Don't worry I'll take it 10 seconds away"
I went the Northway Tyres in Collindale, I got two tyres fitted and balanced for £101 without having to speech anything and would have got it even cheaper if circumstances were "different", the staff were friendly and showed plenty of emotion to eachother, they even opened on time and were working hard with blatent hangovers from the night before.
Never again shall I go Kwik-Fit!