The other possibility is the DPF has been completely gutted, mapped out from the ECU, but not done properly. You'd still expect to see some low differential pressure readings, even if mapped out, as there's probably some soot accumulation in there, albeit not very much - that is a more plausible explanation for the low differential pressures, in my opinion.
The only real way to find out is to have the DPF off and have a look to see what's going on.
The original fault does not point to an overloaded DPF, rather it points more to a dodgy ECU map, again in my opinion. Morally the right thing to do is to replace the DPF, but on a Euro 6 that's probably going to be a Fiat only part, thus many many pounds (thousands not hundreds). The options would seem to be:
(1) check the DPF - has the core being gutted out ? (Don't know how easy that would be for you to do at home - you could probably tell just by dropping it from the flexipipe it's hooked up to, but I suspect the Ducato is a darned sight harder to do than a Dobbie - subframe will probably be right in the way.
(2) if the core has been gutted out, get a proper remap done by someone who knows what they're doing and move on with your life - probably £400-ish
(3) get an authentic DPF put on, but it will probably need remapping back to stock - the costly alternative
I think until we know the answer to (1) it's hard to say what the right thing to do, morally or otherwise.