General Delivery time for 500C TA - 7 months!

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General Delivery time for 500C TA - 7 months!

Norway

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Hi. Hope that you FIAT experts can give me some help and info regarding delivery time from factory Turin.

I ordered a new 500C TA with dualogic in August from a Fiat dealer in UK. Now they say that the earliest preliminary time for delivery is March 2012. 7 months!

I now consider to cancel the order. Has anyone had the same long deliverytime? Is it because of the combination 500C, TA and Dualogic?
Please help. Thanks so much.
 
The 500 isn't made in Turin. It's made in Poland at the Tychy plant.

I would ask your dealer as to why there is a delay tbh. I could be anything really.
 
Cannot see any good reason for this at all.

There is a very obvious "bad" reason - namely that Fiat have to comply with European competition law, so you (in Norway) have to be allowed to buy a Fiat from the UK, but they sure as hell want to make it as unlpeasant and unappealing a prospect for you as possible. Giving you a ridiculous long order time is one way to achieve that.

I bet if I ordered one from my dealer to your spec I could have it in 12 weeks.
 
Personally, I'm a bit confused about buying a left hand drive Fiat 500 (I assume it will be left hand drive?) from a dealer in the UK anyway. One assumes it is a cheaper option then for you? Why not go directly to a Fiat dealer in Poland? Or are the import taxes/costs etc similar to Norway/Sweden or Denmark?
 
The dealer should check, but they believe it is production problems related to Dualogic.

Anyone: please let me know if someone knows more about this. Thank you.

Answer to why import to Norway from UK. Because it is cheaper than purchasing in Norway.
 
Average delivery time in Greece is about 2 1/2 months. I'm not aware of any Dualogic delays, but parts shortage may well delay your shipment date. How about asking your dealer for your specific order form/receipt they sent to Fiat?
 
Hi. Hope that you FIAT experts can give me some help and info regarding delivery time from factory Turin.

I ordered a new 500C TA with dualogic in August from a Fiat dealer in UK. Now they say that the earliest preliminary time for delivery is March 2012. 7 months!

I now consider to cancel the order. Has anyone had the same long deliverytime? Is it because of the combination 500C, TA and Dualogic?
Please help. Thanks so much.


That is very weird. I ordered my car from Zero and it only took 2 months for it to be built and shipped and 1 more month for bureaucracic issues in the country of delivery! Perhaps you go to Poland, buy it there then drive it to Norway? May be quicker = )
 
It's not weird, it's an anti-competitive practice. It's a bit like what France (I think it was France) did in the early days of the VCR industry: the French government required all imports of video players from the far east into France to come through one tiny customs post - high in the Alps if I recall.

There was no good reason for this - it was just a thinly disguised attempt to slow the speed of imports and thereby support the French electronics industry.

Differing rates of taxes and duties mean that the same car will be sold at wildly varying pre-tax prices around Europe. Manufacturers and national distributors do not want consumers to take advantage of those differences by shopping abroad. However, EU (and other domestic)competition law requires that they be allowed to, with stringent penalties for breaches of competition law (including criminal convictions). Eg, back in March 2004, Microsoft was ordered to pay 497 million euros for breaches. Which was a lot of money in 2004.

So instead manufacturers and suppliers will try weasle ways to put people off buying from abroad. Offering insanely long lead times is one way.

I would suggest that the OP does two things: first, speak to a dealer in Norway and find out when a car built to your spec could be delivered. Second, get a friend in the UK to do the same thing (but right hand drive).

If the two estimates are the usual 10-12 weeks, then you have very good prima facie evidence of anti-competitive practices. Whether you then decide to do anything about it (such as speaking to Fiat customer services and saying that if you don't get your car from a UK dealer within 12 weeks you will report them to the Competition Commission) is up to you.

PS It does not matter that you are in Norway which is outside the EU - if the practice is affecting competition in member states then the Competition Commission has jurisdiction to act. And Fiat is of course in the EU.
 
It's not weird, it's an anti-competitive practice. It's a bit like what France (I think it was France) did in the early days of the VCR industry: the French government required all imports of video players from the far east into France to come through one tiny customs post - high in the Alps if I recall.

There was no good reason for this - it was just a thinly disguised attempt to slow the speed of imports and thereby support the French electronics industry.

Differing rates of taxes and duties mean that the same car will be sold at wildly varying pre-tax prices around Europe. Manufacturers and national distributors do not want consumers to take advantage of those differences by shopping abroad. However, EU (and other domestic)competition law requires that they be allowed to, with stringent penalties for breaches of competition law (including criminal convictions). Eg, back in March 2004, Microsoft was ordered to pay 497 million euros for breaches. Which was a lot of money in 2004.

So instead manufacturers and suppliers will try weasle ways to put people off buying from abroad. Offering insanely long lead times is one way.

I would suggest that the OP does two things: first, speak to a dealer in Norway and find out when a car built to your spec could be delivered. Second, get a friend in the UK to do the same thing (but right hand drive).

If the two estimates are the usual 10-12 weeks, then you have very good prima facie evidence of anti-competitive practices. Whether you then decide to do anything about it (such as speaking to Fiat customer services and saying that if you don't get your car from a UK dealer within 12 weeks you will report them to the Competition Commission) is up to you.

PS It does not matter that you are in Norway which is outside the EU - if the practice is affecting competition in member states then the Competition Commission has jurisdiction to act. And Fiat is of course in the EU.


Nice post.
Anti competetive practice is weird = )
 
Thanks so much for your answers! I really appreciate it.

I will check this out, to find out the deliery time by ordering in Norway.

Ahmett: Do you have the same model as I have ordered ? (TA and Dualogic). When did you get your car?
 
Thanks so much for your answers! I really appreciate it.

I will check this out, to find out the deliery time by ordering in Norway.

Ahmett: Do you have the same model as I have ordered ? (TA and Dualogic). When did you get your car?


Norway,

I ordered a 'custom meaning not in stock' 1.4 Duallogic with the options that i wanted so they built the car from zero in Poland. It took 2 months for the car to arrive in Greece and another month for bureaucracy to deal with the car (should be less of a problem in Norway) . It should not take more than 2 months to build your car, so i would assume that if you order the car in Norway it would take you about 8 weeks to get the car in the country. I think in England it takes longer due to the fact that the cars are right hand drive and they must have a separate production line in the factory? (what do the brits think about that?)

Let me know what the Norway dealer tells you!
 
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I'm not entirely sure about the factory in Poland having to have a separate production line for the assembly of right hand drive cars. It could be that they might do, but from what I understand, there are quite a few of the 70 odd left hand drive countries in the world which get the right handed 500. I seem also to remember, that when I visited the BMW factory in Rosslyn, South Africa and indeed the Nissan factory in Oppama in Japan, I saw both left and right hand drive vehicles being built on the same production lines.
 
Hi again.
No, I dont think its a separate production, even if its a left hand drive. So it should not be a problem.
But what I do know now, is that Fiat Italy per now has stopped the delivery of Twinair to the Nordic countries. The reason is some issues related to the cold Nordic climate. And since Nordic is a small market, the Norwegian importer does not know when the Fiat factory will prioritize to solve this issue.:bang:
The result is that I don`t get this car with TA in Norway pr now, and UK has given me at least 7 months delivery, for some unknown reason.

I can see that there are a couple of new 500C TA Dualogic in "Auto-haus" in Germany. I am very tempted to import one of these, but I think it will be a warranty-issue for me to import this car, because of the climate-issue.
 
Stopping delivery to Nordic countries because of the cold climate sounds abit strange to me. I know Fiat are known to cut corners at times, but surely this new engine actually underwent cold-weather testing?! If so they should've known before launch if it was able to cope in cold climates.

I'd try & seek a better explanation of the situation re TA & Nordic Countries from Fiat in Italy even if you don't intend to order from a dealer in Norway, as that sounds dodgy to me.
 
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My 500C TA was ordered September 10th and is due this week. It's not the car that's the problem...
 
Thanks so much for info, Nick600.

It`s really frustrating - the dealer in UK say that they haven`t got any confirmed time of delivery from the factory. Only info is "earliest in March-12".
And when I ask why they can`t get any confimed info - they say "you know - the Italians..."
 
I don't really understand the 'bad' reasons. As Norway is a very high tax country, the pre-tax prices there have traditionally (and I don't think that has changed) been one of the lowest in Europe. Pre-tax prices in the UK have always been higher, so surely it is in Fiat's interests to sell the cars in the UK rather than Norway?
 
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