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Debit card fraud!

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Debit card fraud!

soap_dodger

soap_dodger

Not gay, ecstatic!
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Hoping some of you can help with this.

My step-dad has never used his debit card before, and the other day he used it in Wickes in Morecambe.

Today he got a phone call going along the lines of "Mr ********* you'll have to curb your spending with Paypal as you have spent 3K in a matter of hours!"

Turns out some little git has got his details and is spashing the cash!

Now the bank are accusing him! But his eBay account haven't been used for it, neither has his Paypal and neither has his email address!

Anyone got any advice on this one?! :confused:

Thanks :)
 
Have you confirmed that the card has actually been used and that the phone call you received was genuine? It might be an attempt at 'phishing', someone gets hold of your dad's number, calls him and tells him that he is over spending. Then they may ask him to confirm the details of the card over the phone so they can put a stop to it. In reality they are getting the information off him so THEN they can use the details fraudulently.

I'd get straight on to the debit card provider and confirm what exactly is going on. Do NOT answer questions from any phone calls that claim to be from Paypal or the bank.
 
It was the bank, because he got the phonecall and then we went straight to the bank to confirm. It's true unfortunatly!

They have sent through to the fraud squad. But they are unwilling to help him ask they are accusing him of the fraud and phoned the police! Saying he was scamming them.

My step-dad has been released on bail pending further infomation...

So mad!

Don't use Bradford and Bingley! :mad:
 
What the guys above said, good luck on your situation.

I can recall having my details stolen when some scumbag was using easyjet tickets. Strangely, they were puting money in and out of the account in thousands. Should I have stopped them earlier I would have been better off than usual.

That said though, watchdog were doing a report of easyjet rejecting suspected credit cards when there was nothing wrong...connection?

soap_dodger said:
Don't use Bradford and Bingley! :mad:
Click to expand...

Now that's different, the closest branch to my location is now a letting agency.
 
Strangley it's not the first time Wickes has messed up! They had someone else name under my mum's loyalty card! Someone who we know actually! and they have taken out 3x the amount before! I think Chas is right tbh! Someone's up to something!

Paypal won't do anything til they are informed by the Police to look into it, and won't pass on any info to us. Data Protection and all that. :rolleyes:

How can you use Paypal without verfying the card etc? You know where they put X pence in and you pop it in etc?
 
soap_dodger said:
Strangley it's not the first time Wickes has messed up! They had someone else name under my mum's loyalty card! Someone who we know actually! and they have taken out 3x the amount before! I think Chas is right tbh! Someone's up to something!

Paypal won't do anything til they are informed by the Police to look into it, and won't pass on any info to us. Data Protection and all that. :rolleyes:

How can you use Paypal without verfying the card etc? You know where they put X pence in and you pop it in etc?
Click to expand...

depends on the purchase,you can send PP payments without a PP account
the verifying part is more an ebay thing and matters less now PP have changed seller protection regarding non verified members
 
Last edited:
soap_dodger said:
Paypal won't do anything til they are informed by the Police to look into it, and won't pass on any info to us. Data Protection and all that. :rolleyes:
Click to expand...
Either paypal are incompetent or they are hoping you don't know your rights.
I have put the important bits in bold.

Data Protection Act 1998 said:
section 35
Disclosures required by law or made in connection with legal proceedings etc.
— (1) Personal data are exempt from the non-disclosure provisions where the disclosure is required by or under any enactment, by any rule of law or by the order of a court.
(2) Personal data are exempt from the non-disclosure provisions where the disclosure is necessary—
(a) for the purpose of, or in connection with, any legal proceedings (including prospective legal proceedings), or
(b) for the purpose of obtaining legal advice,
or is otherwise necessary for the purposes of establishing, exercising or defending legal rights.
Click to expand...
 
soap_dodger said:
It was the bank, because he got the phonecall and then we went straight to the bank to confirm. It's true unfortunatly!

They have sent through to the fraud squad. But they are unwilling to help him ask they are accusing him of the fraud and phoned the police! Saying he was scamming them.

My step-dad has been released on bail pending further infomation...

So mad!

Don't use Bradford and Bingley! :mad:
Click to expand...

you are joking right?

when i work in banks in service teams the usual process is to report the transactions to the banks fraud teams and get the customer to report to police and obtain a crime number.

dont phone wickes as you'll probably tip off the person doing it
 
Big Black Stilo said:
you are joking right?
Click to expand...

Nope.

They are accusing him of Fraud becuase he went in and got the card and said he wanted to use it on the internet.

He's never used it on the internet because he doesn't know how, I was going to show him how to stay safe and do it etc.

So when we went in and said it has never been registered on Paypal, eBay etc, they said it had, and we said we'd get screenshots of his eBay, Paypal etc. to prove it and Paypal will have logs of this kind of thing.

The woman said he was lying and she'd rung the police, step-dad went off on one.

Cops come, pull him outside, and nick him for fraud! Bank manager comes out and shouts "Typical Scouser!" Cops told her to shut up if she wanted to go in the van too.

Like you are gonna ask for a card so you can buy stuff off the net and then say you've been a victim of fraud. :rolleyes:

Police advised him to seek legal advice about the Bank Manager saying things about him.

It's all a massive mess. :cry:
 
I would absolutely and utterly sue the bank manager for slander over that scouser comment, seeing as she said it in earshot of police. Dim tart.
 
soap_dodger said:
It was the bank, because he got the phonecall and then we went straight to the bank to confirm. It's true unfortunatly!

They have sent through to the fraud squad. But they are unwilling to help him ask they are accusing him of the fraud and phoned the police! Saying he was scamming them.

My step-dad has been released on bail pending further infomation...

So mad!

Don't use Bradford and Bingley! :mad:
Click to expand...
I would say they have been very harsh happened to me months back don,t want to go into to much detail expect they purchased around 2k of goods via internet but bank was great signed statement and they sorted everthing took about 4wks then my account was refunded. Unfortunatly credit and debit card fraud is part of every day life now when i approached the bank one of the staff had her card copied and was used on gambling sites(n)
 
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