We're hijacking the thread really, for which I apologise, but finally got the phone to pair.
All I did, for about the fifteenth time, is hold down the red and green phone buttons to reset the system. It then asked to pair in Italian, so I set the phone away doing so. Failed three or four times, but I kept trying again. It finally asked for a password which I put in (1234). It then held for ages doing nothing but saying 'connecting', so I took the key out of the ignition. Switched it back on and went back into the phone bluetooth, Pandaphone was now showing in My Devices. Gave it auto access permissions and it all works!