Qubo Proxi alignment failed

[Farrah]

Thanks Farrah - pl. send the files and process (via pm?)...that would be very helpful. Rgds

Will do over weekend so keep an eye on your junk spam folder as they will be emailed to you via wetransfer.com.......at your end hopefully you have a PC windows as MAC does not seem that successful on download.....you MUST format to FAT32 and transfer files as a group onto the flash drive........place the flash drive into the vehicles USB and switch on ignition............if all is talking then you should get a message on the speedo cluster UPDATING then after about 20 seconnds UPDATE COMPLETE.......if eror10 or failed then yes we have a problem with the module but again FAT32 is most important otherwise you will get failure...

 

[OBUQ]

Will do over weekend so keep an eye on your junk spam folder as they will be emailed to you via wetransfer.com.......at your end hopefully you have a PC windows as MAC does not seem that successful on download.....you MUST format to FAT32 and transfer files as a group onto the flash drive........place the flash drive into the vehicles USB and switch on ignition............if all is talking then you should get a message on the speedo cluster UPDATING then after about 20 seconnds UPDATE COMPLETE.......if eror10 or failed then yes we have a problem with the module but again FAT32 is most important otherwise you will get failure...

Thanks Farrah...will try this out and report back...

 

[Farrah]

Hi @Farrah
Here's the extraction info (same as previously):
<BlueAndMeInfo>

<CarType>500</CarType>

<Configuration>97FC0</Configuration>

<BDaddr>15577_20_2451</BDaddr>

</BlueAndMeInfo>

So shall I now post the old module to you for checking? Thank you.

Hi,
Received your 'original' BM module this morning......I put in quotes ORIGINAL as it cannot be the original if your car is a 2013 model as the module was not produced until 2014 according to the dates on the labels.......

So quick question.........has this module ever worked for you in the car or have you purchased the car knowing it had a faulty problem with the Blueandme...........the reasons I ask is clearly the module has previously been opened as the labels have been pulled away to split the casing......

Then when you look at the circuit board it is not exactly the same code as that on the casing and is an earlier number but still carries the later gen2 code..... this label has not been tampered with so I would assume is the original.......

Obviously all this is acceptable if previous problems have occured and modules shipped off for repair it would be quite logical to just install a complete circuit board as very few have the ability or equipment to change the tiny microchips which is definitely a specialist to even identify a faulty microchip and doubtful such a repair economical........

We have checked the pin alignment and all is good non bent damaged or oxydised. The circuit board also shows no sign of dampness which we have found on 500's where they are mounted in the rear wheelarch..

So the module I suspect at some point has been previously looked at inside and tested with no opportunity of a repair due to an electronic failure...........

The unknown is have you also been sold another faulty unit........it needs someone who has a 500 and the MES gear to proxy it and try....that said a 500 module is a pain to access and remove......

I will send your module back Monday...........

@OBOQ...........I have sent you the files to see if you can extract your BMConfile

 

[OBUQ]

USB Port does not appear to be working. Have plugged in Smart phone and connected to this port and does not show charging. Cigarette lighter IS working - so that may rule out a fuse issue, if same for both....Any ideas????

 

[portland_bill]

Hi,
Received your 'original' BM module this morning......I put in quotes ORIGINAL as it cannot be the original if your car is a 2013 model as the module was not produced until 2014 according to the dates on the labels.......

So quick question.........has this module ever worked for you in the car or have you purchased the car knowing it had a faulty problem with the Blueandme...........the reasons I ask is clearly the module has previously been opened as the labels have been pulled away to split the casing......

Then when you look at the circuit board it is not exactly the same code as that on the casing and is an earlier number but still carries the later gen2 code..... this label has not been tampered with so I would assume is the original.......

Obviously all this is acceptable if previous problems have occured and modules shipped off for repair it would be quite logical to just install a complete circuit board as very few have the ability or equipment to change the tiny microchips which is definitely a specialist to even identify a faulty microchip and doubtful such a repair economical........

We have checked the pin alignment and all is good non bent damaged or oxydised. The circuit board also shows no sign of dampness which we have found on 500's where they are mounted in the rear wheelarch..

So the module I suspect at some point has been previously looked at inside and tested with no opportunity of a repair due to an electronic failure...........

The unknown is have you also been sold another faulty unit........it needs someone who has a 500 and the MES gear to proxy it and try....that said a 500 module is a pain to access and remove......

I will send your module back Monday...........

@OBOQ...........I have sent you the files to see if you can extract your BMConfile

That adds another dimension.
Is this the original module, after a 'professional' repair, and failed again, or the repair never worked.
Or could it be a replacement, and the original is 'lost'.
Or has an amateur been cannibalising modules, to no avail.
Might need to eventually source a replacement from a Qubo. There's another challenge.

 

[Farrah]

USB Port does not appear to be working. Have plugged in Smart phone and connected to this port and does not show charging. Cigarette lighter IS working - so that may rule out a fuse issue, if same for both....Any ideas????

Hi, Sorry for late response busy weekend.......

With yours same as with @UpfrontWAV it really helps to know if the module ever worked for you or have you taken over the cars knowing things were not working and expecting to repair/replace.......

The reason on your @OBUQ vehicle it is important as I said 2010 was just on the cusp of the gen 1 to gen 2 change over and it is quite possible a previous owner sought a replacement for a faulty unit and got the wrong one so yours could be a gen 2 car and trying to add a gen 1 module which is why it is failing otherwise you have a faulty blueme module which is why you can not proxy align it......hope this makes a bit of sense as with upfrontwav his car at 2013 would definitely have been a gen 2 module.......

So it helps to know for anyone else who posts up queries please state something like ''my blueme was working fine for the past year and has just failed'' opposed to ''I have recently bought a vehicle and can't get the blueme to work''..............we have had owners come to have a tomtom2 sat nav paired up to their car struggling to get blueme working only to find there was no module or the module was disconnected as faulty.......so more info is always useful.........

OBUQ I do think we can safely assume you either have a faulty blueme module or the wrong one.......you may be able to contact your local Fiat dealer and with registration and chassis number they should be able to advise what level module was factory installed........

The only way we test a working system on a vehicle is to go into the menu settings and advanced features and look for IMAGE ID.......if you see IMAGE ID displayed you have a gen 2 module if not a gen 1 module.........obviously not so easy on a car that has a faulty module or where as portlandbill refers to someone has been previously working on a fault and picked up wrong modules......

UPFRONTWAV......is a little bit more of a dillema as it may be a partially faulty module as the blueme features are functioning with the replacement module but causing the flashing mileage ODO which is a common failure with a blueme module but the unknow is a it was sourced from a 500 as we have demonstrated getting the BMConf file extracted it will not proxy align with the car hence retains the 500 stastus in the software but is fully functioning.........

Our experience here is limited as we have changed faulty modules with used ones and had no problems taking one from a donor scrapped car but they have always been from a 500 to a 500.............hence taking a used one from a 500 into a qubo and it not being recognised we have no definitive answer if the donor module has a minor fault or the transplant is just being rejected during proxy alignment..........I suppose the only way to really solve this would be to try the module in a 500 and see if it will be accepted.......

Once again hope it all makes a bit of sense and final resolutions will be very interesting albeit I appreciate annoying and frustrating not having the features currently working

 

[UpfrontWAV]

Hi,
Received your 'original' BM module this morning......I put in quotes ORIGINAL as it cannot be the original if your car is a 2013 model as the module was not produced until 2014 according to the dates on the labels.......

So quick question.........has this module ever worked for you in the car or have you purchased the car knowing it had a faulty problem with the Blueandme...........the reasons I ask is clearly the module has previously been opened as the labels have been pulled away to split the casing......

Then when you look at the circuit board it is not exactly the same code as that on the casing and is an earlier number but still carries the later gen2 code..... this label has not been tampered with so I would assume is the original.......

Obviously all this is acceptable if previous problems have occured and modules shipped off for repair it would be quite logical to just install a complete circuit board as very few have the ability or equipment to change the tiny microchips which is definitely a specialist to even identify a faulty microchip and doubtful such a repair economical........

We have checked the pin alignment and all is good non bent damaged or oxydised. The circuit board also shows no sign of dampness which we have found on 500's where they are mounted in the rear wheelarch..

So the module I suspect at some point has been previously looked at inside and tested with no opportunity of a repair due to an electronic failure...........

The unknown is have you also been sold another faulty unit........it needs someone who has a 500 and the MES gear to proxy it and try....that said a 500 module is a pain to access and remove......

I will send your module back Monday...........

@OBOQ...........I have sent you the files to see if you can extract your BMConfile

Thanks for checking over my original Qubo module. I bought the car in the knowledge that the B&M unit wasn’t working, thinking it would be a relatively simple matter to fix it.
The peeled-back labels are my doing - I opened up the casing to check whether there was any obvious physical defect with the circuit board (fuses, burnt-out components…).
Next step is to investigate a repair service.

 

[UpfrontWAV]

That adds another dimension.
Is this the original module, after a 'professional' repair, and failed again, or the repair never worked.
Or could it be a replacement, and the original is 'lost'.
Or has an amateur been cannibalising modules, to no avail.
Might need to eventually source a replacement from a Qubo. There's another challenge.

I don’t know for sure. See my earlier response to Farrah. The codes and date mis-match is a puzzle.

 

[portland_bill]

I don’t know for sure. See my earlier response to Farrah. The codes and date mis-match is a puzzle.

It is possible that the original unit failed, the owner got a replacement, that didn't work either. The replacement is the one now with the vehicle, and might not be a Qubo module. Getting it repaired might just present us with two like the 500 one we already have.

Options:
1. @UpfrontWAV Did you buy the car privately? Can you ask the seller if they still have the original unit. Getting that looked at/repaired might be a better option, if available.

2. Send me a PM with your full VIN. I'll have a look at ePER and see if I can determine a part number of the original unit.

 

[UpfrontWAV]

It is possible that the original unit failed, the owner got a replacement, that didn't work either. The replacement is the one now with the vehicle, and might not be a Qubo module. Getting it repaired might just present us with two like the 500 one we already have.

Options:
1. @UpfrontWAV Did you buy the car privately? Can you ask the seller if they still have the original unit. Getting that looked at/repaired might be a better option, if available.

2. Send me a PM with your full VIN. I'll have a look at ePER and see if I can determine a part number of the original unit.

It did occur to me that I could end up with two ‘flashing odometer’ units, but the Fiat 500 one would be resaleable.
I shall try contacting the previous owner. The vehicle documentation suggests that there were at least two previous owners.
I shall also send you my VIN separately.

 

[portland_bill]

@UpfrontWAV Thanks for the VIN. I'll send a pic of the data by message. Car was built 02/10/2012

From ePER, they list the Blu&Me module as 51924998 Described as Convergence C1, if that is helpful.
It appears that if ordered (over £350), it is likely to be replaced with a 51989250, which also replaces 51943247.
Yours is also listed for 500, Ducato, and Grande Punto. '3247 is listed for 500, Grande Punto, Bravo, Panda 2012-, and some Lancia models. So it seems as @Farrah has said, the virgin module fits lots, but is configured for specific vehicles.

Hopefully this helps. If your 'original' is the correct part number, it may work if 'repaired'. Alternatively, the real original is needed, if possible, or one from a similar Qubo. There must be a few Qubos been scrapped by now, but maybe no-one is thinking of rescuing the B&M modules.

 

[UpfrontWAV]

@UpfrontWAV Thanks for the VIN. I'll send a pic of the data by message. Car was built 02/10/2012

From ePER, they list the Blu&Me module as 51924998 Described as Convergence C1, if that is helpful.
It appears that if ordered (over £350), it is likely to be replaced with a 51989250, which also replaces 51943247.
Yours is also listed for 500, Ducato, and Grande Punto. '3247 is listed for 500, Grande Punto, Bravo, Panda 2012-, and some Lancia models. So it seems as @Farrah has said, the virgin module fits lots, but is configured for specific vehicles.

Hopefully this helps. If your 'original' is the correct part number, it may work if 'repaired'. Alternatively, the real original is needed, if possible, or one from a similar Qubo. There must be a few Qubos been scrapped by now, but maybe no-one is thinking of rescuing the B&M modules.

Thank you. I could always give my local scrap dealer a call. If they have any 2012 Qubos, they would probably pull out a module for me and let me hook it up to my car to check functionality.

 

[Farrah]

Thank you. I could always give my local scrap dealer a call. If they have any 2012 Qubos, they would probably pull out a module for me and let me hook it up to my car to check functionality.

Hi, There is a big central Fiat breakers in Sherburn in Elmet, North Yorkshire. I only know as we pass it when going to our Rolls Royce dealer for spares Westminster Autos which is just next door on the same industrial estate......I don't think Carl who owns Westminster Autos also owns the Fiat breakers but I will give him a call and see if I can get a contact if you cant find one more local.

 

[UpfrontWAV]

Hi, There is a big central Fiat breakers in Sherburn in Elmet, North Yorkshire. I only know as we pass it when going to our Rolls Royce dealer for spares Westminster Autos which is just next door on the same industrial estate......I don't think Carl who owns Westminster Autos also owns the Fiat breakers but I will give him a call and see if I can get a contact if you cant find one more local.

Thanks - Sherburn Motor Spares is part-way between my daughter and son. I could easily call in there on my next visit north.

 

[portland_bill]

Thanks - Sherburn Motor Spares is part-way between my daughter and son. I could easily call in there on my next visit north.

Or, sooner, get one of them to pop in and collect one if available, and post it to you.

 

[Farrah]

Or, sooner, get one of them to pop in and collect one if available, and post it to you.

I think these on ebay are coming from the breakers I mentioned in Leeds.....https://www.ebay.co.uk/itm/301480424988.

I have found most breakers very reasonable on accepting returns but if you can pin the breaker down from one that came from a Qubo explain the issue having alredy bought one from a 500 that not sure if this is causing the issue of rejection they may give you some advice but usually breakers write on parts what the car it was removed from....

Also the price appears reasonable less than sending your one off to Revtronic by the time you have paid out again postage costs.......

 

[UpfrontWAV]

I think these on ebay are coming from the breakers I mentioned in Leeds.....https://www.ebay.co.uk/itm/301480424988.

I have found most breakers very reasonable on accepting returns but if you can pin the breaker down from one that came from a Qubo explain the issue having alredy bought one from a 500 that not sure if this is causing the issue of rejection they may give you some advice but usually breakers write on parts what the car it was removed from....

Also the price appears reasonable less than sending your one off to Revtronic by the time you have paid out again postage costs.......

Thanks both. I am a bit busy with another top priority issue at the moment, so it may take me a while to get around to sorting out a repair or replacement B&M module. Bear with me - I shall report back when I have the next piece of useful information.

@portland_bill - Irrelevant to this thread, but I found my car's paint label today, under the bonnet. The paintwork is nothing exotic, simply Nero Metallizzato / Metalik Siyah.

 

[UpfrontWAV]

Issue finally resolved by the very helpful team at Revtronic.
Apparently the B&M unit in my car when I bought it was not the original but a 2014 unit (2012 car) and therefore incompatible. The unit I had installed which provided some bluetooth functionality but gave the flashing odometer was from the right era but the wrong car model (Fiat 500).
With a bit of tweaking, Revtronic got it all working perfectly and got rid of the flashing on the odometer. Got it all sorted in under an hour.
It’s strangely very satisfying to see a steady display after all this time!

 

[UpfrontWAV]

I know that Revtronic have the capability to programme different car models into the B&M units. I suspect that was the ‘tweaking’. I was just so pleased to have it all working that I forgot to ask what they had done.