Technical 500e Fiat Access App issues: Server Error

[Manshms]

I love my new 500e (California) however the Fiat Access App only partially works. When I request Door Unlock or Lock I get "Server Error"

There is no in app help at all. Any help?

PS I have the black with white trim penguin paint job. I named it Opus after the penguin in Bloom County cartoon.

 

[Manshms]

2014

 

[306maxi]

As the error message suggests, the issue is probably server side and nothing that you can sort yourself. Time to call Fiat up and let them know of your issues.

 

[Manshms]

Some time on the phone with customer service and a few gyrations with the car enabled the features on the mobile app. I was told this was a very rare issue.