General 2017 Ducato - Rear door handle won't open back door - need a part?

[Levitz]

Hi all

I have an issue with my van, looking for advice/name of parts needed to fix it. The rear barn doors lock and unlock fine and open using the internal handle, but the external handle seems broken. There is no resistance when you pull on it to open the door and it doesn't release the latch. So every time I want to use the rear door I have to go into the cargo area via the side door and open from inside.

It was working fine till January, and looking at it the 'rod' is hanging loose and there is a round plastic part that seems to have detached (and looks slightly broken) pics below.

Anyone have a photo or diagram of how it should look or the parts I need to replace to fix it? Any help/advice gratefully received as it's driving me mad......

Thanks

 

[the green vanper]

Hello,

Looking at ePER, which is the FIAT spare parts catalogue (link on the bottom of the forum banner, search window is top left), I can see that:

It seems that the handle is sold as one piece However there are 6 different handles depending on the specification:

It allowed me to find photos of how it should be installed. I will post links, so you could see more of them.

POIGNÉE PORTE ARRIÈRE - Mon Partenaire Carrossier

! PRÉDISPOSITION POUR BARILLET !

monpartenairecarrossier.fr

Klamka drzwi tylne drzwi zewnętrzne OE 735469968

Fiat Ducato Typ 250, Peugeot Boxer, Citroen Jumper do 7/2018

augustin-group.pl

Pardon our interruption...

KLAMKA ZEWNĘTRZNA TYŁ FIAT DUCATO 06- BEZ WKŁADKI I KLUCZYKÓW

6010-07-038417P [BLIC]80/611S [MIRAGLIO]80/611SC [MIRAGLIO]FT9308301 [PRASCO]735469968 [FIAT]9101.CT [CITROEN/PEUGEOT]9101.JQ [CITROEN/PEUGEOT]9101.YQ [CITROEN/PEUGEOT]FT94394 [FAST]735469968 [FAST GENUINE]735469968 [ORIGINAL]735469968 A [OE OUTLET]735469

sklep.vanking.pl

https://autoczesciducato.pl/shop/outlet-klamka-zewnetrzna-drzwi-tylne-prawe-ducato-735469968/

Pardon our interruption...

Pardon our interruption...

For Fiat Ducato / Peugeot Boxer / Citroen Relay Rear Trunk Door Handle 735426408 | eBay

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Before you purchase one of those, check with the dealership what is the correct part number for you van, as I'm affraid you VIN number will not be recognised by the forum ePER, the van beeing too young.

I could also ask at the dealership it by chance they didn't have an idea to make and sell repair kits for those handles, with all those easily breakable plastic parts...

 

[Levitz]

Hello,

Looking at ePER, which is the FIAT spare parts catalogue (link on the bottom of the forum banner, search window is top left), I can see that:

View attachment 463245

It seems that the handle is sold as one piece However there are 6 different handles depending on the specification:

View attachment 463246

It allowed me to find photos of how it should be installed. I will post links, so you could see more of them.

POIGNÉE PORTE ARRIÈRE - Mon Partenaire Carrossier

! PRÉDISPOSITION POUR BARILLET !

monpartenairecarrossier.fr

Klamka drzwi tylne drzwi zewnętrzne OE 735469968

Fiat Ducato Typ 250, Peugeot Boxer, Citroen Jumper do 7/2018

augustin-group.pl

Pardon our interruption...

KLAMKA ZEWNĘTRZNA TYŁ FIAT DUCATO 06- BEZ WKŁADKI I KLUCZYKÓW

6010-07-038417P [BLIC]80/611S [MIRAGLIO]80/611SC [MIRAGLIO]FT9308301 [PRASCO]735469968 [FIAT]9101.CT [CITROEN/PEUGEOT]9101.JQ [CITROEN/PEUGEOT]9101.YQ [CITROEN/PEUGEOT]FT94394 [FAST]735469968 [FAST GENUINE]735469968 [ORIGINAL]735469968 A [OE OUTLET]735469

sklep.vanking.pl

https://autoczesciducato.pl/shop/outlet-klamka-zewnetrzna-drzwi-tylne-prawe-ducato-735469968/

Pardon our interruption...

Pardon our interruption...

For Fiat Ducato / Peugeot Boxer / Citroen Relay Rear Trunk Door Handle 735426408 | eBay

Find many great new & used options and get the best deals for For Fiat Ducato / Peugeot Boxer / Citroen Relay Rear Trunk Door Handle 735426408 at the best online prices at eBay! Free shipping for many products!

www.ebay.com

Before you purchase one of those, check with the dealership what is the correct part number for you van, as I'm affraid you VIN number will not be recognised by the forum ePER, the van beeing too young.

I could also ask at the dealership it by chance they didn't have an idea to make and sell repair kits for those handles, with all those easily breakable plastic parts...

Oh wow, thank you so much, that really really helpful, the pics are what I was looking for, somehow I thought it would be a part separate to the handle mechanism. I will have a look at buying the whole bit.

 

[the green vanper]

Oh wow, thank you so much, that really really helpful, the pics are what I was looking for, somehow I thought it would be a part separate to the handle mechanism. I will have a look at buying the whole bit.

It looks strange to me, too, so as suggested in the previous post, I'd ask at the dealership, perhaps there's a repair kit available (that contains the easily breakable plastic parts).

 

[MSjoberg]

To my knowledge: For X290, and I think X250 also, the push rod which is loose in your case, transfers the key "lock/unlock command" from the external handle to the lock. The "open the door command" is transferred via two Bowden cables, from the internal and external handles respektively. If the door is locked when pulling the internal handle, the "open the door command" also unlocks, but the external handle does not. So I assume that once your door is opened and closed again, it can only be locked electrically with the remote, and not mechanically by turning the key in the door (since the push rod is loose)?

Picture of my lock, taken when I had it removed to exchange the handle to another model:

Edit: another picture, showing the handle I installed. The push rod with a loose end (to be connected to the lock) is the same as shown in the above picture. It was ordered separately and not included with the handle :