Technical 2014 Fiat roof won't close

[mplgate]

I've found several posts here about this issue. My roof (2014 Fiat 500) is completely jammed open and will no longer move at all with the switch/motor. I was not able to turn the manual crank at all. Since the motor is unresponsive, this isn't a "reset the roof" problem. I was able to manually push the glass panel to the "closed but tipped open ("rally"?) position, shown in the picture below. The window is being held open by a brace on each side (2nd picture), which won't move, but I assume should rotate to allow the window to drop closed.

I cannot locate any Fiat dealer (or auto shop) in AZ that will even look at the problem. At this point I would be happy if I could close the window once, then never open it again.

Is anyone aware of service manuals or engineering drawings which show the steps which would be needed to release the braces and allow the window to drop into a closed position? Thanks!!

 

[bugsymike]

I spent a lot of time and money fixing the roof on a Citroen Pluriel , even the Dealers were avoiding them.
Often plastic parts break or jam costing more to repair , so I would advise against trying to force anything closed.
You may be able to remove the electric motor on some types to allow movement , but be aware it is easy to damage gears or cable drives.
If you can get a little movement in each direction try oiling the guides and linkage, also check for any debris or broken parts jamming the mechanism, then move a little in each direction by hand if possible , but no force, I see in your first photo there is what looks a a stone or nut in there , if something like that got in the runners it could be the cause.