General USB port in a 500X

[Swainc1980]

Hi all,
I have a 2016 Fiat 500X, I’ve recently changed my IPhone to a 15 Pro which uses a C type lead. Since changing phones the USB will not work, it works fine with my partners phone and the old IPhone lead so it’s not the actual USB port.
Any advice, I’ve brought so many leads including a data transferring cable which Fiat recommended but none work. Help please

 

[Prefuse]

Hi all,
I have a 2016 Fiat 500X, I’ve recently changed my IPhone to a 15 Pro which uses a C type lead. Since changing phones the USB will not work, it works fine with my partners phone and the old IPhone lead so it’s not the actual USB port.
Any advice, I’ve brought so many leads including a data transferring cable which Fiat recommended but none work. Help please

Might be the software on the car - many years ago my 500 would not recognise my new iPhone - no matter what I tried. I had to get the Fiat dealer to update to car software - it was a comparability issue with the new phone software and the car software. After the update it worked ok. Not sure what changed on the software or if it was like a factory reset but it worked.