Need advice on a complaint letter going to Wanadoo...
I called them up to get a refund for time I've been offline after all the problems I've been having after moving house (this was all promised on the phone in previous conversations...) and got told they don't do refunds like that so I have to write to head office :bang: :bang: :bang:
So how's best to go about complaining and getting some money back???
I called them up to get a refund for time I've been offline after all the problems I've been having after moving house (this was all promised on the phone in previous conversations...) and got told they don't do refunds like that so I have to write to head office :bang: :bang: :bang:
So how's best to go about complaining and getting some money back???